>
Returns Policy

Garment Decor stands behind the quality of our work. You’ve trusted us with your project and it is our duty to reproduce your graphic onto the garment or substrate with maximum accuracy, quality, and consistency. We operate under very specific and numerous quality controls, standard operating procedures, and guidelines to ensure a quality finished product. We take all precautionary measures to ensure you are completely satisfied with your order including detailed mockups and artwork approvals prior to running production.

If the custom products you receive differ materially from what the invoice states, if the goods are otherwise flawed or damaged, or if your order is considerably different then the artwork approvals and standard deviation policy, then you may return the custom goods within 15 days of receiving your custom order. Please keep in mind, Garment Decor cannot be held responsible for end user subjectivity. 

Returns

To return a product, you must receive an RMA (Return Merchandise Authorization) number before making a return. To obtain an RMA number, simply fill out our return form and 

Garment Decor will issue you an RMA number. Once received, you must write in a conspicuous place on the outside of the box. 

What can be returned: All returns must be in their original packaging. Items to be returned must be in new condition. If there is any noticeable wear, the item(s) simply cannot be returned.

1.) You received item(s) different than our artwork approval.

2.) You received item(s) that exceed our standard deviation policy.

What cannot be returned: No returns will be accepted after 15 days of receipt of purchase. Items that are not in their original packaging cannot be returned. Items with noticeable wear cannot be returned. Items must be in like new condition to be eligible for return.

1.) Item(s) that match our artwork approval

2.) Item(s) that fall in line with our standard deviation policy.

Shipping charges for products returned: All shipping charges for returning products to us must be paid by the returnee. We do not reimburse shipping charges.

 

To return your items:

  1. Contact Customer Support to obtain an RMA (Return Merchandise Authorization) number. Please indicate if you want a replacement or a refund.
  2. Write the RMA number in a conspicuous place on the outside of the return parcel.

Send the package to:

Garment Decor - Returns
4778 W Mission Blvd.
Montclair, California 91762
United States

 

Search
Your cart is empty
Search

Select Currency

{CC} - {CN}
 

Please enter your Font

 

Select a design

Please wait while the image gallery loads

 
 
 

Confirm Request Quote

You will be redirected to a page where you can request a quote for this blank product. Any decorations you have added to this product will be removed.

 

Select Product

Select Product

    Products

     

    How many colors are in this design?

    You now have multiple elements making up this screenprint design

    Select the colors that appear in your design.

    You need to specify the total number of unique colors used across all the elements in your design.

    This helps us determine the pricing based on the number of colors in your design.

    • (plus white base)

    You can also specify the colors used in your design eg "Red", "Blue", "pantone 1809".

    If you dont tell us, our professional designer will work it out for you.

    • (plus white base)

    Currently selected Colors

     

    How many colors are in this design?

    • colored image
    • original image

    How many colors in your design?

    4 Colors

    Select the colors to be used

      COLOR PICKERS GO HERE
     

    Your Cart

    Products Qty Price
     

    Re-use existing screen print designs

    You have already used screen printing in this order. To avoid additional screen costs you can re-use an existing screen print design for this product.

    You can

    Re-use existing designs

    or

     

    WarningError

    Your layout contains images that have been resized to the point where they may appear blurred.

    Below-quality images listed

    Your layout contains images that appear outside the design area.

    You cannot save the product until you have moved the images within the design area.

    Your layout contains images that appear outside the design area.

    Your layout contains overlapping images.

    You cannot save the product until you have moved the images so they are not overlapping.

    Blank product purchase is not allowed

    You will not be able to purchase this product until you add a decoration design.

    Inactive blank product in use

    Minimum quantity requirements not met

    You will not be able to purchase this item until you have increased the quantity.

    Screen(s) still updating...

    You will not be able to purchase this item until all re-used screens have been updated.

    Your layout contains images that have been resized to meet the 25 megapixel limit for raster images and they may appear smaller than intended. You can avoid the raster size limit by uploading artwork in vector format when possible.

    By clicking OK, you are agreeing to accept the final product regardless of image quality. Click Cancel if you want to go back and fix the images.

     

    Add Team name

     

    Edit Team names.

    Add Another Team name
     

    Uploading file